Refund policy

Carmelwell offers a 30-day money-back guarantee on all orders. If you're not satisfied for any reason, contact us at hello@carmelwell.com within 30 days of receiving your order and we'll issue a full refund. You don't need to return the product. No restocking fees. No difficult conversations.

For damaged or missing orders, contact us within 14 days of your expected delivery date and we'll reship or refund immediately.

Subscriptions can be cancelled any time before the next billing date. Log into your account or email hello@carmelwell.com and we'll handle it within 24 hours.